Shipping Policy
Thank you for shopping with us. This Shipping Policy outlines the terms and conditions related to the processing, shipment, and delivery of orders placed through our website.
1. Order Processing
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All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays).
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A confirmation email will be sent upon placement of your order. A subsequent email containing tracking information will be provided once your order has been dispatched.
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Orders placed after business hours or on weekends/holidays will be processed on the next business day.
2. Shipping Methods and Delivery Timeframes
Shipping rates and delivery estimates are calculated at checkout based on the shipping destination and order size/weight.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 1–3 business days |
| International Shipping | 7–14 business days (varies by destination) |
Please note: Delivery times are estimates and may be affected by carrier delays, weather conditions, or peak holiday seasons.
3. Tracking Information
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Once your order has shipped, a tracking number and tracking link will be emailed to you.
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Tracking updates may take up to 24–48 hours to become active after shipment.
4. Shipping Destinations
We currently ship to the following locations: [Insert countries or regions].
If your location is not listed at checkout, please contact our customer support team for assistance.
5. Address Accuracy
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
We are not liable for orders shipped to incorrectly provided addresses. If you need to modify your shipping address, please contact us immediately. Changes cannot be guaranteed once the order has been processed.
6. Lost, Damaged, or Stolen Packages
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We are not responsible for packages that are lost, stolen, or damaged in transit.
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If your order arrives damaged, please retain all packaging materials and contact the shipping carrier to file a claim.
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If your package is marked as delivered but you have not received it, please check with neighbors, household members, or your local postal facility before contacting us.
7. International Orders and Customs
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International shipments may be subject to customs duties, taxes, and import fees. These charges are the sole responsibility of the recipient.
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Customs inspections or delays are beyond our control and may affect delivery timeframes.
8. Contact Information
For questions or assistance regarding shipping, please contact us at:
Email: [Insert email address]
Phone: [Optional]
Business Address: [Optional]